Forrester Research

Apple Inc (AAPL) - Charles Golvin at Forrester Research

For his part, Forrester Research analyst Charlie Golvin also tempered his enthusiasm "It will more likely sell to Apple acolytes," he said "A lot of people who had been thinking of e readers or netbooks will likely stay with their plans because of the price point differences and different use cases," Golvin continued Although the iPad supports richer media, e readers are a lot cheaper, more portable and lighter, and they deliver longer battery life, he explained For their part, a lot of netbooks aren't robust enough to deliver a satisfying video experience, and they don't play back HD video, but they do let users browse the Web, get email and engage in some productivity uses like an iPad, and netbooks are less expensive, he said 

Google, Inc. (GOOG) - James Kobielus at Forrester Research

So, even as the US State Department and others in the US federal government seek answers on China's purported role or complicity in the attacks, the repercussions on cloud computing and enterprise security are profound and may be long term We're going to look at some of the answers to what this donnybrook means for how enterprises should best protect their intellectual property from such sophisticated hackers as government, military or, quasi government corporate entities and whether cloud services providers like Google are better than your average enterprise, or especially medium sized business, at thwarting such risks We'll look at how users of cloud computing should trust or not trust providers of such mission critical cloud services as email, calendar, word processing, document storage, databases, and applications hosting And we'll look at how enterprise architecture, governance, security best practices, standards, and skills need to adapt still to meet these new requirements from insidious world class threats So, join me now in welcoming our panel for today's discussion: Jim Kobielus , senior analyst at Forrester Research; Jason Bloomberg , managing partner at ZapThink; Jim Hietala , Vice President for Security at The Open Group; Elinor Mills , senior writer at CNET, and Michael Dortch , Director of Research at Focus 

Twitter, Inc. - Josh Bernoff at Forrester Research

Not necessarily, said Josh Bernoff, an analyst at Forrester Research who watches all kinds of social media He said Facebook is more popular than Twitter because students have more time to spend immersed in a site with photos and videos posted by friends "For people who have regular jobs, Twitter is one of these things that you can have available on mobile devices," Bernoff said "Because it is so lightweight, it's very appropriate for people who cannot spend a lot of time on social networking sites" That would also jive with Pew's findings that young adults lead the way using Twitter or other status update services, like the application in Facebook 

SAP AG (SAP) - Paul Hamerman at Forrester Research

One of the first orders of business for the new management team will be to restore trust among "all involved parties" including the executive board, the new co CEOs, the management team, employees, corporate partners, customers and the employees of SAP customers that are using the company's products, Plattner said While SAP is a public company and "at a public company profit is everything But in order to be profitable it needs to be a happy company I will do everything possible to make SAP a happy company again," he said In a blog on the Forrester Research site , analyst Paul Hamerman said Apotheker failed to act affirmatively to resolve customer resistance to SAP pricing policies and sales campaigns 

SAP AG (SAP) - Paul Hamerman at Forrester Research

We have to maintain and innovate" Plattner's role bodes well for the company, Wang said, adding that Apotheker lacked "the charisma and empathy to pull off" a transformation at SAP "I think Hasso's got a good pulse on what's important — customers and employees," Wang said "Those are their two biggest assets and they need to keep them happy" Paul Hamerman, vice president for enterprise applications with Forrester Research, saw the move as a chance for SAP to "renew its long term technology vision and restore the faith of its customers" He added that the abrupt manner sent a "clear signal" that SAP itself had not been moving in the right direction 

SAP AG (SAP) - Paul Hamerman at Forrester Research

Overall revenues declined 9 percent in 2009 and software licensing was down 28 percent While rivals also struggled last year due to the overall weak economy, SAP also faced angry customers "SAP really has not been treating their customers very well," said Ovum analyst Tony Baer They were turned off by mandatory upgrades, increased maintenance costs and aggressive sales techniques, said Forrester analyst Paul Hamerman For example, since acquiring leading business intelligence platform supplier Business Objects in 2008 for $68 billion, SAP has attempted to push those products on its customers 

SAP AG (SAP) - Paul Hamerman at Forrester Research

SAP admitted on Monday it had lost the trust of some of its customers as the world's largest business software maker sought to justify a sudden management reshuffle. Hasso Plattner, SAP's chairman and one of Germany's most prominent business figures, said 

SAP AG (SAP) - Paul Hamerman at Forrester Research

"Léo was the one who really was instrumental in turning it around," Plattner said Plattner's remarks "are going to go a long way in having SAP restore trust," said Forrester Research analyst Paul Hamerman "He was very candid on the call He admitted mistakes